3881 Sonoma Blvd Kissimmee FL 34741 Gated Community
We’re excited to offer our beautiful home to you for your vacation! The following information pages should answer many of your questions!
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Please send a photo of the front of your license and the same for the other Drivers ID who will be staying at the house. If you have booked through Airbnb or VRBO, please send this through either Airbnb or VRBO message, so it will be attached to your reservation. If not please email it to me at
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Please list the names of all in your group by adults, teens and children, again best through Airbnb or VRBO message.
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Prior to check in please request & pay for Pool and Hot Tub heat if you’d like it
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Check in time is from 4:00pm on day of arrival unless you have made special arrangements.
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IMPORTANT: There must be 2 people over the age of 30 in your group and one of them must be the responsible party on the reservation.
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Door Code: Last 4 numbers of your phone number followed by the checkmark. more details
If you have any other questions or need something not listed, please let me know, I am here to assist you in any way I can!
Call or text me at my personal phone, 407-792-4631 (calls 9am – 9pm) or email me at 3881Sonoma@gmail.com
You can request Pool and Hot Tub heat - $40 per day- send a message and we will send payment request through the Airbnb resolution center or VRBO reservation adjustment, depending on the app you used to book the house.
How does the hot tub heat up?
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There is a dial with a red label on the outside wall. Turn it past 10 and wait about 60 seconds. You’ll see the jets start to bubble. After a few minutes, you’ll be able to feel the heat coming out of the jets. It will get warmer as you use it. The hot tub will only heat up if you have ordered hot tub heat. When the hot tub jets are ON - all the heat goes to the Hot Tub (none goes to the pool until you turn off the jets) When using the hot tub, the pool water will not be heating at all until the hot tub stops heating (when the jets are off)
Where is the pool light?
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There is a dial on the INSIDE wall by the sliding door in the main room- to the left, behind the curtain. Turn it on at night when you are using the pool.
Can the guests adjust the pool settings?
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No. Please call 407-792-4631 if you have any questions on the pool equipment or need adjustments. The pool will only heat if you have ordered pool heat.
Where are the pool towels?
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There are pool towels the laundry room. They are either a bright or dark color or white with a blue stripe. Please do not take these towels off the property.
POOL CLEANING:
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You will see someone cleaning the pool one day each week. They may ask you to briefly exit the pool while they clean. This is to keep the pool sanitary, and we ask that you allow them to clean when they arrive. If you refuse cleaning when the service arrives, it may result in a $40 rescheduling charge to you.
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If you know of a day you do not want to be disturbed while at the pool, please notify your host at the time of booking so we can make other arrangements.
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If you notice the water level of the pool is getting low (below the 3 ft marking) please call 407-792-4631 or you may fill with the hose for about 1 hour. Be sure to turn the hose completely off when it gets to the middle of the 3 ft mark, even if the time is on.
Pool and Hot Tub Heat: Answers to common questions...
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The heater goes on at 8am in the morning and the pool water will start close to whatever the outdoor temperature is .... so it will take a couple hours to heat up each day.
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Generally, it takes an hour to heat the entire pool by 1 degree, but the sunshine and warmer daytime air will speed up the heating process each day.
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Likewise, if it's a cool day, it could take longer for the pool to heat up.
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If it's below 60 degrees outside, the pool heater (heat pump) will not heat the pool.
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The hot tub heats much quicker than the pool.
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It also takes some time for the pool to cool down at night, so you can continue to enjoy your heated pool for a while after the 12-hour period.
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Additionally, the hot tub heated water spills over into the pool water so it tends to be warmer close to the hot tub.
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You can adjust the 12 hours for POOL heat - it's usually 8am - 8pm but you can change it to the 12-hour period you want by letting me know in advance.
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The hot tub will stay hot only on the days the pool is heated. If your pool heat is set for 8am - 8pm, and you want to use the hot tub at 11pm it will still heat up - just give it about 20 minutes to reach the full temperature.
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The pool is usually set for 82 degrees and the hot tub is set for 102 degrees. This 20-degree difference will make the pool water feel cooler in comparison to the hot tub. I can monitor the pool temperature remotely and can adjust if needed.
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If you have pool heat questions, or if you want a temperature adjustment, please call me when you are at the house. Do not try to adjust the pool equipment.
PETS – SORRY, PETS ARE NOT ALLOWED
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Pets are not allowed in the home, even as “visitors”.
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Please be mindful of this rule to avoid a charge against your security deposit for pets, damage and additional deep clean of the house.
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If it is noticed that a pet is at the house, you will be instructed to board your pet elsewhere immediately.
No Pets
EARLY CHECK IN
LATE CHECK OUT
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Early check in and Late check out are subject to availability for an additional amount. Send us a message to request.
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If you book 8 days or longer there is an extra cleaning required during your stay.
MINIMUM AGE
TO BOOK
THIS HOUSE
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We do not allow all teen, all college groups or all-under-30-year-old groups.
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There must be at least two adults OVER 30, and one of those adults must be the responsible party on the reservation. ID verification will be required.
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This house is best suited to family vacations, golf groups and similar. It is in a quiet gated community.
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Loud parties are not allowed.
EXPECTATIONS
We require each guest to be considerate of the house and furnishings.
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Please do not leave food or trash on the floor, carpet or scattered throughout the house or pool area.
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Kindly dry off after using the pool before entering the house and use the rugs to wipe your feet. If needed, there is a vacuum, mop and broom in the laundry room to tidy up after foot traffic from the pool and spills, to avoid accidents.
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This is a privately owned house and is inspected by the owner after your departure. Your security deposit will be used if the house is left unreasonably dirty and for property damage.
Close: grasp wand, gently pull toward center of pane, gently let it go and let go of the wand.
Open: grasp wand, gently pull toward wall, use multiple short strokes so top of wand reaches top rail with each stroke, repeat until fully open.(See video)
Please do not let children play with the wand or the blinds.
Please watch this video so you'll know how to open & close the blinds on the sliding doors without breaking them.
EXTRA CLEANING REQUIRED
AFTER 8 DAYS
A mid-vacation cleaning is required if you stay more than 8 days, or once per week.
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This is not reflected in the price you see at booking and will be charged to you through the Airbnb Resolution Center after you confirm.
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The cleaning will be between $125 & $200, depending on the day of the week and type of cleaning you prefer.
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One checkout cleaning (after your departure) is included in the price you were quoted.
PARKING
PARKING
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There is limited open parking at the clubhouse across the street, Overflow parking is not guaranteed.
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2 cars will fit in the driveway. 2 small cars OR 1 standard SUV will fit in the garage.
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Important: Do Not Block the sidewalk or you may be ticketed.
Posted Nov 04, 2022
NO PARKING ZONE
"...there is to be No Street Parking at any time on Sonoma Blvd. . . Any vehicle parked in a no-parking zone will be towed by H&H towing at the owner’s expense. "Posted by the Sonoma HOA
You may park in the garage and driveway. Overflow parking is allowed at the Clubhouse (across the street)
Towing
IF SOMETHING
BREAKS
Please inform us of any breakages or damage during your stay (including stains, tears or burns).
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It is also a condition of the Security Deposit / Property Protection Fee that any items are reported prior to departure. Your security deposit will be charged for damages if necessary.
Wheelchair Ramp
This ramp can also be relocated to the lanai if needed. Call for details
CALLING
YOUR HOST
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Keep in mind that your host is an individual owner and not a hotel with a front desk but will always try to answer all questions and help when needed.
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You will be calling my personal phone, not a 24-hour service, so please do not call after 9pm.
ELECTRONICS:
DO NOT DISCONNECT
ELECTRONICS – DO NOT DISCONNECT
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Our house has many electronics in it. If for any reason you do not want electronics active during your stay, You MUST STATE THIS prior to booking.
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Any removal, disabling or damage to electronics will be charged to you.
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You are not allowed to tamper with or disable WIFI, alarms, door locks or openers, doorbell, pool equipment, TVs, game systems, appliances or thermostats or any electronics in the home.
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If you need special accommodations regarding electronics, please advise prior to booking.
NO SMOKING
IN THE HOUSE
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Smoking of ANY KIND is strictly prohibited inside the home.
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If during your stay or on the departure inspection it is found a guest has smoked in the home, your security deposit will be charged a minimum fee of $200
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If you smoke in the yard, please be sure to extinguish cigars and cigarettes completely and do not litter property.
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Keep smoke away from the house.
Blinds on Patio Doors
TRASH RULES
All trash must be BAGGED & securely TIED.
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Place tied bagged trash in the “bench” at the entrance.
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Do not take bagged trash or large items to the curb.
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Valet Trash is collected early in the morning daily so be sure to leave it out the night before.
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Take the trash out of the house daily.
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If bin is full, place bagged and securely tied trash next to the bin.
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Break down boxes.
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Loose trash is not picked up – and there is a fine for loose trash.
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There is no recycling – everything must go in a trash bag.
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Trash is picked up daily – usually in the early morning
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If you have large items or excessive trash, please use the dumpster across the street by the clubhouse.
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There is a $50 charge against your security deposit if we must pick loose trash out of the bin!
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You should plan to buy extra trash bags for your stay.
AIR CONDITIONER
& HEAT
HOUSE THERMOSTAT (you can do this yourself – or call me to set it to your preferred temperature)
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There is a thermostat downstairs in the hallway and one upstairs in the hallway.
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If the screen is blank, Press the 3 dots - the current temperature and icon setting will show.
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Press again to change the setting from AC (snowflake icon)
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to Heat (wavy lines icon)
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Don't Use EM Heat or Auto.
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While it's Blinking, select either Air Conditioning (snowflake icon) or Heat (wavy lines icon).
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The icon you selected will blink while you use the up and down arrows to adjust the temperature
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When it stops blinking it will show the mode you selected (solid wavy lines or solid snowflake) and the CURRENT temperature (it will eventually get to the temperature you set)
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If you want to re-adjust, press the 3 dots again until you see either AC or Heat.
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Then use the up and down arrows to adjust to the temperature you want while the correct icon is blinking.
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Within a few seconds it will go back to the Current temperature and should show the icon you set it for (wavy lines or snowflake, not blinking)
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Wait patiently while the temperature in the house changes - usually about 1 hour per degree change.
Example: If the current temperature is 77 degrees in the house and you set it for AC and 75 degrees it could take up to 2 hours for the temperature to reach 75 degrees.
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There are some limitations, and we request you only adjust between the range of 70 degrees - 78 degrees for AC, and 68 degrees to 76 degrees for heat.
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It's best NOT to use EM HEAT (emergency heat- triggers and alert) or the AUTO setting (that is when you see both the heat and snowflake icons at the same time).
Common mistake: the snowflake icon is showing, and the house temperature is 68 degrees - You must change to the wavy lines icon to get heat. Change to Heat and then adjust the temperature using the up/down arrows.
If you are having trouble, please call me between 9AM-9PM and I can set it remotely to the temperature you would like.
The unit will turn off when the outside doors and some windows are left open for more than 10 minutes. When they are all closed, the system will resume. If your screen is blank even when you touch it to activate, check your doors and windows to make sure they are closed.
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The sliding doors accessing the pool should be kept closed, especially when there are children staying at the house.
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If the sliding doors, front or back doors, and certain windows are left open more than 10 minutes the air conditioner or heat will shut off. It will resume when they are closed. Keep in mind the upstairs will heat up quickly in the warmer months if the doors are left open. (see Air Conditioner & Heat info for details)
WHAT WE PROVIDE
An Airbnb or VRBO Rental Home is your home away from home AND it’s different from a hotel.
We provide a beautiful house for you to enjoy, but everyone likes their own specific brands of toiletries. While hotels may have hundreds of guests in and out of their property every day, you and your group are the only guests in our house during the time you have booked. You should plan to purchase some items as you would if you were in your own home.
WE PROVIDE convenience items to help you settle in before you go shopping for your own brands:
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Toilet paper in all bathrooms (8 rolls total)
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2 personal soaps or 1 personal soap and liquid soap in each bathroom
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1 personal shampoo per bathroom
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1 paper towel roll in the kitchen
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2 dishwasher tabs
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1 small dishwashing liquid
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4 kitchen trash bags
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2 single load laundry packets in the laundry room
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2 dryer sheets
HOUSE INCLUDES
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Iron and Ironing Board
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blow dryers
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Linens, bath towel sets and bathmats
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Colored Pool towels are in the laundry room. Please keep these at the house.
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8 black or navy face cloths for makeup removal –launder as needed.
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Extra Blankets - usually found in the closets – please do not remove from house.
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Dishes, silverware, cups and glassware
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Cooking utensils, pots and pans
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Coffee pot and other kitchen appliances
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Quantities are approximate and there may be more than listed of each item.
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YOU SHOULD PURCHASE
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salt, pepper, sugar, foil, paper towels, toilet paper, trash bags, dishwasher powder or tabs, dish liquid, laundry detergent, shampoo, conditioner, suntan lotion, soap, etc... and of course, food.
WIFI
INTERNET AT THE HOUSE This home has free wireless internet.
• Network:
Wi-Fi my way 1890-5G.
• Password:
sonoma3881 (lower case)
INTERNET AT THE COMMUNITY POOL & RESTROOM CODE
There is also internet at the community pool
• Wifi Password for clubhouse pool area: sonoma - all lower case
• Network: sonomaguest
• The code to the Gym and restroom door at the pool is 1762*.
Hours of operation 6:00 AM to 11:00 PM daily.. If you forget it, it's the same as the address on the gym (the building by the pool).
The pool is open from about 8am until sunset daily.
DOOR CODE & ALARM
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Your door code will be activated by 4pm on the day of your arrival unless you have made other arrangements and paid for an early check in.
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Door Code is: The Last 4 Numbers of the phone number you used when booking -then press the check mark.
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To open the door be sure to press the last 4 numbers of your phone number followed by the checkmark
TO LOCK THE DOOR:
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Press ANY ONE key to lock from the outside when you leave. Wait to hear the locking sound and then double check to make sure it’s locked.
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If you press one number and then wait to press the rest of the code, the door will think it’s locking, so it’s best to try the door first, if it’s locked, enter the entire code followed by the checkmark to unlock.
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You can practice locking and unlocking with the door open if you need to show others how it works
How Do I Turn Off or Set the Alarm?
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Use your door code (without the checkmark) to disable the alarm
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To arm the system, you will need to close all the doors and windows.
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If you arm to STAY (if you’re going to sleep) remember that if anyone opens a door or window the alarm will sound.
Garage Door
There is not a remote control.
Enter the garage from indoors
Use the button on the wall inside the garage to open the door.
Pull your car in or back it out, enter through the house, press the button on the wall near the door.
You must exit through the house when using the garage.
Keep children away from the garage door.
In the event of a power outage, gently pull the cord to disengage the opener, and the door will open manually.
Troubleshoot: If the garage door is not opening when you press the button but you hear a click sound, it is probably locked. To fix, press the UNLOCK button on the same switch (below the open button and next to the light button)
WASHER & DRYER
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Use our washer & dryer as you would at home. Please be environmentally kind and use short cycles.
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Remove the lint from the lint trap in the dryer after each use.
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Only pour liquid detergent in the washing machine drum, and not in any of the spouts.
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Do not put tabs or powdered detergent in the bleach or fabric softener spouts. Powdered detergent or laundry “packs” or tabs of go in the main drum of the washing machine with the clothes.
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Do not overfill the machines with too many items, as it will cause damage and leaks.
GRILL RENTAL
& More
RENTALS: Gas Grill, Crib, High Chair or Cot
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A local company many of our guests use is https://www.reunionhomeservices.com/guest-rentals.html#/
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You can call them directly for a grill and your other rental needs. They will deliver the grill with a full tank of propane, and pick it up when you’re done. A complete list of their rental items are on their website.
You can also use any other company of your choice. We are not affiliated with any rental companies.
Note: If there is a grill at the house when you arrive you are welcome to use it but it is "self-serve" meaning we do not provide charcoal or propane and you should clean it after each use.
PARTY RULES
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Large tents and dance floors are not allowed.
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Decorations, signs or other items cannot be taped, nailed, pasted or attached to walls.
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Absolutely no dyes, bubbles or additives are to be added to the pool or hot tub.
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Small articles and balloons should not be in the pool as they can clog the filter and skimmer.
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Confetti & balloons must be cleaned up if used – in the house and in the yard (not allowed in pool)
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Do not throw pennies or coins in the pool (they leave stains)
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Keep glass away from the pool area.
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Observe all Pool Rules posted at the house.
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Cars need to be parked off the street or they will be towed.
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Noise needs to be controlled after 10:00pm, quiet by 11pm.
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Violation of these rules may cause you to be asked to leave early without refund.
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Entertainment services for DJ music, karaoke or a photo booth must go through Music Mania Events ONLY.
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Children must always be watched when near or in the pool
SONOS
SPEAKERS
HOW TO USE THE SONOS SPEAKERS (BLUETOOTH)
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Please do not move the speakers or disconnect them.
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Connect your Smartphone to the internet at the house – but NOT the 5G – choose the standard (2G) using the WiFi log in and password you’ll see on the signs at the house.
I-phone:
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Use Airplay to connect to any of your play lists or go to YouTube to select songs
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You can also download the Sonos App and select a station or play list there
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https://photos.app.goo.gl/u71GmKFgbzFAKuhVA This video will show you how to connect
Android:
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You must download the Sonos app first, connect to the house WiFi,(not 5G)
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then select available network when prompted
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Create a Sonos account
There are 2 Sonos speakers:
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Air Hockey Room
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Kitchen
You can
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Play from each speaker - together or separately (one on, one off).
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You can play different stations on each
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Adjust the volume separately or together
Click this link to watch a video on how to connect your phone to the Sonos Speakers:
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HEADS UP~ If you are playing two different stations and decide to close the double door sets to the Air Hockey Room, they push open from the living room, and pull from inside the room. They do NOT Lock, even though you might think they are locked. Just give it a careful, firm push from the living room side or a gentle pull from inside the Air Hockey room and they will open.
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The Outside (pool) speakers do not work
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Kindly do not dismount or move Speakers for any reason.
PEST CONTROL
It's Florida and there are bugs here!
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We have a regular pest service so the house should be bug free! But if you see something unusual in the house that is bothering you, please let me know immediately and I'll send pest control out.
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Bugs are normal in Florida. Even the big ugly ones! It has nothing to do with the cleanliness of the house!
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To avoid those pesky critters coming in, please keep the front and back doors closed. Keep the screens on the windows. The garage door should also be closed. Keep the patio free of crumbs, beverages and remove food when done. Also sweep crumbs off the floor regularly.
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There are usually more bugs when it rains so be especially aware of keeping the doors and windows closed!
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Most bugs are harmless and a natural part of Florida life :)
PARTIES
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All invited guests must be approved prior to booking.
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Additional minimum $250 Deposit for parties with invited guests who are not staying at the house:
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This will be sent to you as an Extra Service payment request through the Airbnb resolution center or VRBO.
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Up to 4 daytime visitors are allowed with prior approval
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The house is inspected within 2 days of your departure at which time this extra deposit is refundable if there has been no damage.
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This deposit is in addition to the Airbnb deposit. You will not have access to the property until this deposit is made..
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Parties and Events are Temporarily suspended by Airbnb due to covid restrictions. Currently Not Allowed.
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Only the registered guests in your party are allowed at the house during your stay unless you ask permission and are approved to allow up to 4 extra people to visit during the day and leave by 11pm.
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Any damage caused by you or your guests will be charged to the responsible party and/or credit card on file, even if it's over the amount of your security deposit.
MAILBOX
Sonoma homes do not have a mailbox. If you have given the address to family and friends so they can write to you, and now discover there is no mailbox for your home, your mail will be held at the nearest main post office (call the Kissimmee post office for details) and can be collected during normal opening hours.
CHECK OUT
CHECK LIST
1. Check out time is 10:00am. If you are leaving earlier, please let us know. If you want a later check out, please call and we'll let you know the cost and if it is possible.
2. Leave all dirty bed linens on the bed & do not make the bed. This will help housekeeping know the bed has been used and helps to keep the different size sheets organized
3. Leave all dirty towels in the laundry room or bathroom. If you have freshly laundered linens and towels, please keep them separate from the dirty laundry and housekeeping will make the beds and put towels away.
4. Load the dishwasher with any used cutlery, dishes, pans, and glassware and start the wash cycle.
5. Remove leftover food from the pantry and refrigerator.
6. Trash must be bagged securely and placed in the outdoor trash bin. Please Do NOT place loose trash in the outdoor bin. Pick up any bottles from the yard, bag & tie, and place in trash bin.
7. Turn off all lights and fans including pool and patio lights.
8. Dispose of leftover food and crumbs on kitchen surfaces and stove, as well as outdoor patio table.
9. Be sure there are no candles burning, the stove is off, iron is unplugged, and appliances are off.
10. Return all games & game pieces.
11. Be sure the garage door is closed and locked using the metal pins – from the inside of the garage.
12. Have a last-minute check for all your belongings,
13. Make sure that all exterior doors and windows are locked. Especially the front door, garage door and sliding patio doors.
14.Press any key on the front door and wait until you hear the locking mechanism, then check to be sure it’s locked.
15. Please text when you leave
No Fireworks
Sonoma does not allow fireworks in the community.
There is a $100 Fine and we also charge your security deposit for damage and debris from fireworks.
